Adding New Users

Adding New Users

Adding New Users To A CharterAce

Go to the list of current users for the entity.



Settings
Organizational Users


If User Is Already In The System

If the user is already a user in the system, at a school that you have access to, you can select to add the existing user to this school.  When you click this icon, you will get a list of all of the users you have access to on the left side of the screen, and the roles that you are able to assign at the right side of the school.  Select the user, the role, and then click "Submit"






Adding A New User

When you click the "Create a user account" icon, you will get a form like the one on the right.  You just go through and add as much information as you have available.  We recommend you use the individual's email address for their username.   When you enter the user's email address, the system checks if that email address exists (see below).   Once you are finished, click the "Submit" button.  As soon as you press submit the system will send an email to the user with their username and password.  The password will very briefly be displayed in a status message, but other than, you will not have access to the password.  You will then be presented with a window to select which role(s) you would like to assign to the user, and the click "Submit".






You can not enter duplicate email addresses

After you enter an email address for a new user, the system automatically checks to see if that person's email address is already in the system.  If it does already exist, you will receive a pop up similar to the one on the left, which indicates that the user is already in the system, and rather than creating a new account, it allows you to assign a role to that person to add them to your entity so that the user will not have multiple accounts.
    • Related Articles

    • Users

      In order for people to log into CharterAce they must have a user account.  We highly recommend NOT sharing user accounts, if you have additional people who need access to the system, they should be set up as a separate user to ensure proper logging ...
    • Custom Search

      The student registration system allows you to build custom searches based on your own criteria, and to define which fields you would like shown on the search.   Many features of the system use these custom searches to operate, such as the student ...
    • Changing Your Password

      Password Reset Click on the Gear icon at the top right corner of your screen. Then at the bottom of your screen find the link for "Reset Your Password" Entering Your New Password You must type your current password first to ensure you have access to ...
    • Setting Up Bill.Com Access

      In order to use the basic features of CharterAce, it is not necessary to have a Bill.Com account.  Only users who need to interact with sensitive data or send payments need to have an actual Bill.Com account. Please be aware, that there may be an ...
    • Logging In To Office Products on the QuickBooks Server

      Building Hope has installed a version of Microsoft Office on our Quickbooks Server which requires that users log in with Office 365 credentials in order to be used.  This allows us to keep the most up-to-date version of the Office products on the ...